Terms of Service

Eligibility and account use

You may use Imagor Cloud only in compliance with these Terms and applicable law. You are responsible for activity under your account, for safeguarding your credentials, and for ensuring that information associated with your account is accurate and current.

Access to some features may require an account, an invitation, or membership in an organization. If you sign in through Google or another provider, you must be authorized to use that authentication method and the account connected to it.

If you create API keys, access tokens, or other service credentials, you are responsible for keeping them confidential and for all activity performed using them until you revoke or rotate them.

Organizations, spaces, and administration

Imagor Cloud is organized around organizations and spaces. Organization owners and administrators may control membership, roles, billing settings, storage configuration, sharing settings, and access to content or collaboration features within their organization.

If you use the service as part of an organization, your use may also be subject to that organization's internal policies, instructions, or administrator decisions. We are not responsible for disputes between organization administrators and end users regarding internal access, content ownership, or workspace management.

Organization owners and administrators may be able to access, manage, export, or remove data associated with their organization and its members, subject to the service's permission model and applicable law.

Subscriptions, trials, and billing

Some parts of the service may be offered on a paid or trial basis. If you purchase a subscription, you agree to pay applicable fees, taxes, and charges and to provide a valid payment method. Billing may be organization-based, and plan entitlements may include limits relating to spaces, hosted storage, image processing usage, API access, custom domains, or premium features.

Subscriptions renew automatically for the applicable billing period unless canceled before renewal. We may change pricing, packaging, or plan features from time to time, but any new pricing will generally apply to a future billing cycle unless otherwise stated at purchase or in an order form.

If you upgrade, downgrade, or otherwise change plans, we may apply plan changes immediately or at the next renewal date according to the billing settings, portal flow, trial policy, or order-specific terms applicable to your account. Plan changes may result in prorated charges or credits, and downgrades may take effect at the end of the current billing period.

If a trial or subscription ends, or if payment is not successfully collected, we may limit, suspend, downgrade, or terminate access according to the applicable plan, billing status, or trial policy. Except where required by law, fees are non-refundable.

Customer content and rights

You retain responsibility for the images, templates, metadata, and other content you upload, create, configure, or manage through the service. You represent and warrant that you have all rights, permissions, and legal bases needed to use that content with the service.

You grant us a limited right to host, store, copy, process, transmit, transform, and display customer content solely as necessary to provide, secure, and support the service, including uploads, hosted storage, previews, editing workflows, image delivery, collaboration, backup, and reliability operations.

If you connect third-party storage, custom domains, or other external systems, you remain responsible for the legality, configuration, permissions, and ongoing operation of those external resources.

Acceptable use

You may not use the service to violate the law, infringe intellectual property or privacy rights, transmit unlawful or abusive material, bypass authentication or authorization controls, interfere with the service, introduce malware, scrape or overload shared infrastructure, or attempt to access data or workspaces you are not authorized to access.

You may not use the service in a way that materially harms other users, the platform, or our providers, including through abusive automation, credential sharing intended to defeat account controls, fraudulent billing behavior, or repeated attempts to circumvent quotas, rate limits, or security protections.

Availability, changes, and support

We may update, improve, modify, suspend, or discontinue parts of the service from time to time. We do not guarantee uninterrupted availability, and maintenance, third-party failures, security work, provider issues, or force majeure events may affect access or performance.

We may provide support, documentation, previews, or beta-style features at our discretion. Unless expressly stated otherwise, those items are provided as part of the service on an as-available basis and may change without notice.

Suspension, termination, and data handling

We may suspend or terminate access if these Terms are violated, if use creates legal, security, fraud, payment, or operational risk, if required by law, or if necessary to protect the service, our users, or our infrastructure and providers. You may stop using the service at any time.

After cancellation or termination, we may retain or delete account, billing, audit, and workspace data according to our retention practices, legal obligations, fraud-prevention needs, and operational requirements. Where the service provides export or download functionality, you are responsible for exporting data you need before termination or deletion takes effect.

Disclaimers and liability

To the maximum extent permitted by law, the service is provided on an as-is and as-available basis, and we disclaim warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service or these Terms will not exceed the greater of the amounts paid by you or your organization for the service during the 12 months before the event giving rise to the claim, or one hundred U.S. dollars.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law. If any provision of these Terms is unenforceable, the remaining provisions will remain in effect.

Changes and contact

We may update these Terms from time to time by posting a revised version on the service or website. If a revision materially affects your use of the service, we may provide additional notice. By continuing to use the service after revised Terms become effective, you agree to the updated Terms.

Questions about these Terms may be sent to privacy@imagor.net.